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FREQUENTLY ASKED QUESTIONS

CUSTOMER REVIEWS & TESTIMONIALS

William Shepard
William Shepard
2024-02-21
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Excellent all round service. They have yet to let me down and do exactly as they promise, honest people to deal with. They even answer the telephone if you need to ask a question! That alone sets them apart from nearly all of the opposition.
Paula Baldwin
Paula Baldwin
2024-02-17
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I’m not good ordering on line, but gave it a go & it worked!!! The goods I purchased were a lot cheaper, than going to a major pet outlet, and I didn’t have to carry it and free online ordering and prompt delivery. Would highly recommended.
 Richard Lamb
Richard Lamb
2024-01-08
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Easy to order. Loads to choose from. Great communication. Excellent prices. Quick delivery and well packaged. Very happy thank you. I would recommend love and pet care to friends anytime.
Carol Holmes
Carol Holmes
2023-09-11
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First time ordering which always a leap of faith when you don't know a company but pleased to say I experienced no problems. I ordered 2 Catit Patterned Cardboard Scratching Boards. I was given a delivery date, was kept up to date with emails and the order arrived 2 days before the instructed date.
Helen Glover
Helen Glover
2023-09-07
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Love and pet care always deliver on time and the customer service is fantastic. They always send you an email to confirm that you are ready for your purchase to be dispatched ( I'm on the subscribe and save deal) And the product I buy isn't cheaper anywhere else.
Gillian Ingham
Gillian Ingham
2023-08-04
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The website is very easy to use but more importantly and unique about online shopping at loveandpetcare.com the customer and their pet(s) are given a very personal service, just like shopping at a small independent store.
Roz Hopkins
Roz Hopkins
2023-07-24
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Great prices and an all round great and speedy service. This is my second order and I have had no problems what so ever will be ordering form again soon.
Gary Outterside
Gary Outterside
2023-07-17
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Fabulous company always doing their best, response to emails very quick, especially when the order goes through on repeat way too quickly! Always eager to adjust ! And arrives on time.
Victoria Preece
Victoria Preece
2023-07-05
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Prompt customer service with good communication. Happy to support this friendly and dedicated business. Only negative is I had to wait a week for my order.
Margret Sampson
Margret Sampson
2023-06-07
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I have used loveandpetcare before and once again excellent service. Speedy delivery, reasonably priced and well packaged. Therefore, I have no hesitation in highly recommend this company.
Elisabeth Gill
Elisabeth Gill
2023-09-11
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Excellent customer service and the best deal I could find. I received my goods the next day and had a free treat for my dog included, very impressed with the communication and delivery time!
Colin Bishop
Colin Bishop
2023-11-27
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Outstanding service and lovely people! My order was promptly despatched with a lovely note asking how my dogs were and even quoting their names!
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UK CUSTOMER SUPPORT

For any assistance regarding your order or inquiries about our products, our dedicated customer care team is here to help. Feel free to give us a call at 0161 818 6859. Our lines are open from 9am to 6pm, Monday to Sunday.

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Our commitment is to provide our valued customers with top-quality products at highly competitive prices. Explore our wide range of products to discover more about the incredible savings and exceptional value we offer.